Staff Profile
Profile
Name Profesor Madya Dr. Nek Kamal bin Yeop Yunus
Position Profesor Madya
Faculty/Centre Fakulti Pengurusan dan Ekonomi - Jabatan Pengurusan Perniagaan dan Keusahawanan
Telephone No. 015-48797616
Email nkamal@fpe.upsi.edu.my
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Staff Qualification
Qualification
  • Doktor Falsafah (Ph.D) - Pengurusan Perniagaan (Pemasaran Perkhidmatan) Universiti Utara Malaysia(2007)

  • Ijazah Sarjana Sains Pengurusan - Pengurusan (Pengurusan) Universiti Utara Malaysia(1997)

  • Sarjana Muda Pengurusan Perniagaan Kepujian - Pemasaran (Pengurusan Perniagaan) Universiti Teknologi Mara(1993)

  • Diploma in Business Studies - Marketing (Pengurusan Perniagaan) UiTM(1991)

  • Sijil Perguruan TESL - TESL ( - ) MPSAH Kedah(1982)

  • Staff Specification
    Field Of Specialization Pengurusan Perniagaan
    Staff Interest
    Research Interest Service marketing, enterpreneurship, service quality, marketing management, small retail business management

    *Note : All information listed below are based on recent 5 years.

    Staff Affiliation
    Professional Affiliation
    Role Project Organisation Date
    AHLI/MEMBER - Institute of Marketing Malaysia 2017 to 2018
    AHLI/MEMBER - Institute of Marketing Malaysia 2017 to 2018
    AHLI JAWATANKUASA / COMMITTEE MEMBER Conference Convenor for International conference on educational and information management, Kuala Lumpur and Penang (2014), International foundation for research and development, Dubai, UAE 2014 to 2016
    AHLI JAWATANKUASA / COMMITTEE MEMBER - Institute of Marketing Malaysia 2013 to 2015
    AHLI / MEMBER Articles for journal Malaysian Management Review Malaysian Institute of Management (MIM) 2010 to 2012
    AHLI JAWATANKUASA / COMMITTEE MEMBER IBRC 2009 World Business Institute, Melbourne Australia 2009 to 2017
    AHLI JAWATANKUASA / COMMITTEE MEMBER - Academy of Malaysia SMEs 2006 to 2012

    Staff Research
    Recent Research
    No Research Title
    1 Kualiti Kehidupan Bekerja Dalam Kalangan Staf Akademik Generasi Y Di Malaysia
    2 Service Recovery Strategies, Marketing Orientation and Customer Retention in Karachi Universities in Pakistan
    3 The Moderating Effect of Social Support Between Work Family Conflict and Health, Stress, Burnout and Job Performance of Working Students in UPSI
    4 Transformasi Penjanaan Dana Masjid Di Negeri Perak

    Recent Publication
    Book
    No Publication Title
    1 Nek Kamal Yeop Yunus, "Jelajah Pangkor", 2011, InstitutDarul Ridzwan
    2 Nek Kamal Yeop Yunus, "Kaedah penyelidikan dalam pendidikan", 2012, UPSI
    3 Nek Kamal Yeop Yunus, "Malim-book of readings (Service quality and efficiency in primary schools: An mepirical research using data envelopment analysis", 2009, Penerbit UPSI
    4 Nek Kamal Yeop Yunus, Norlia Mat Norwani et al, "Rebung-Corporate Social Responsibility", 2011, Penerbit UPSI
    5 Nek Kamal bin Yeop Yunus, "Customer Retention Strategies", 2013, Universiti Pendidikan Sultan Idris
    6 Nek Kamal bin Yeop Yunus, "KORPUS 2015", 2015, Penerbit UPSI
    7 Nek Kamal bin Yeop Yunus, "PENGURUSAN KUALITI DALAM PENDIDIKAN", 2012, EMERITUS PUBLICATIONS
    8 Nek Kamal bin Yeop Yunus, "KORPUS Fakulti Pengurusan dan Ekonomi", 2012, Penerbit UPSI
    9 Nek Kamal bin Yeop Yunus, "Student Satisfaction in Malaysia Polytechnics", 2013, Lambert Academic Publishing
    10 Nek Kamal bin Yeop Yunus, "Pengurusan Peruncitan: Konsep, Strategi dan Kes", June 2005, Pearson Education, Malaysia
    11 Prof Madya Dr Nek Kamal Yeop Yunus, "Customer retention strategies", 2013, Penerbit UPSI
    Performance
    No Publication Title
    1 "Tanggungjawab mengekalkan pelanggan", null", (null), null, Januari 2004
    2 "Kenangan dibumi ambia", null", (null), null, 21/08/2011
    3 "Ulasan Buku: Essential of enterpreneurship and small buisness management ISBN 9780131579439", null", (null), null, 2009
    4 "Menguruskan pengekalan pelanggan", null", (null), null, 2009
    5 "Personality di tempat kerja", null", (null), null, 2002
    6 "Mengapa firma gagal memuaskan pelanggan", null", (null), null, June 2003
    7 "The moment of truth (Saat kebenaran)", null", (null), null, Oktober 2002
    8 "Kualiti Perkhidmatan: Pemulihan dan Jaminan Perkhidmatan", null", (null), null, Mei 2003
    9 "Kesetiaan pelanggan", null", (null), null, Febriari 2004
    10 "Penantian adalah satu penyeksaan", null", (null), null, 2004
    11 "Semangat niaga ramadhan wajar teruskan sepanjang tahun", null", (null), null, 2017-06-13
    12 "Kekal Tradisi Balik Kampung Sambut Raya Ziarah Menziarahi Perkukuh Hubungan Sesama Ummah", null", (null), null, 2012-08-24
    13 "Bali Pulau Kebudayaan (Buletin FPE)", null", (null), null, 2012-12-01
    Others
    No Publication Title
    1 Nek Kamal bin Yeop Yunus, " Issues and Management of Solid Waste in Isolated Human Habitat : A Case Study of Pulau Pangkor, Perak", "(3rd International Conference On Human habitat and Environment In The Malay World)", 19/06/2012
    2 Nek Kamal bin Yeop Yunus, "A Model of Lecturers? Power Motivation, Empowerment, Perceived Inequality, International Service Quality and Burnout to Students Satisfaction", "(NULL)", 2013-11-11
    3 Nek Kamal bin Yeop Yunus, "Amalan Pernyataan Misi dan Impaknya Terhadap Prestasi Organisasi dalam Sektor Perladangan", "(The 3rd International Management Education Conference (iMEC) 2013)", 27/11/2013
    4 Nek Kamal bin Yeop Yunus, "An Overview of Private Preschool in Malaysia", "(INCOMaR 2013)", 03/12/2013
    5 Nek Kamal bin Yeop Yunus, "An Overview of Private Preschool in Malaysia: Marketing Strategies and Challenges", "(Procedia -Social and Bahavioral Sciences)", 2014
    6 Nek Kamal Yeop Yunus, "Analysing payment behaviour and basic characteristics of credit cards holders", "(International Business Education Journal )", 2011
    7 Nek Kamal Yeop Yunus, "Analysing the payment behaviour and the basic characteristics of credit cards holders", "(CD)", 6-8/10/2010
    8 Nek Kamal bin Yeop Yunus, "Awareness, Service Quality And Acceptance Of Electronics Banking Services Among Malaysian Polytechnic Lecturers", "(Management Research Journal)", 2011
    9 Nek Kamal Yeop Yunus, "Awareness, acceptance and service quality of e-banking among the Malaysian polytechnic lecturers.", "(International research conference.)", 27 Feb 2008
    10 Nek Kamal Yeop Yunus, "Awareness, acceptance and service quality of ebanking amongs polytechnic lecturers", "(Managment reserach journal)", 2011
    11 Nek Kamal bin Yeop Yunus, "Bali Pulau Kebudayaan (Buletin FPE)", "(NULL)", 2012-12-01
    12 Nek Kamal bin Yeop Yunus, "Buat pilihan Terbaik selepas SPM", "(null)", 2014-04-16
    13 Nek Kamal bin Yeop Yunus, "Communication Apprehension (CA): A Case Of Accounting Students", "(International Journal Of Independent Research Studies)", 2012
    14 Nek Kamal bin Yeop Yunus, "Communication Apprehension (CA): A Case Of Accounting Students", "(International Journal Of Independent Research Studies)", 2012
    15 Nek Kamal Yeop Yunus et al, "Corporate Social Responsibility-ICC Sustainability", "(Corporate social responsibility)", 6 Jan 2011
    16 Nek Kamal Yeop Yunus, "Critical Service Encounter: Analysisng service failure and recovery in hotel, restaurants and bus transportation in Malaysia", "(Prosiding Expo penyelidikan UPSI)", 22-27/01/2007
    17 Nek Kamal bin Yeop Yunus, "Critical Service Incidents: Analyzing Service Failure And Recovery In Hotels, Restaurants And Transportations In Malaysia", "(Journal Of Global Business And Economics)", 2012
    18 Nek Kamal bin Yeop Yunus, "Critical Service Incidents: Analyzing Service Failure And Recovery In Hotels, Restaurants And Transportations In Malaysia", "(Journal Of Global Business And Economics)", 2012
    19 Nek Kamal bin Yeop Yunus, "Critical Service Incidents: Analyzing Service Failure And Recovery In Hotels, Restaurants And Transportations In Malaysia", "(Journal Of Global Business And Economics)", 2012
    20 Nek Kamal bin Yeop Yunus, "Critical Service Incidents: Analyzing Service Failure And Recovery In Hotels, Restaurants And Transportations In Malaysia", "(Journal Of Global Business And Economics)", 2012
    21 Nek Kamal bin Yeop Yunus, "Customer Retention: Atonement Oriented Recovery Strategies in the Retail Banking Industry in Malaysia", "(Management Research Journal)", 2017
    22 Nek Kamal Yeop Yunus, "Customer retention: atonement and customer oriented recovery strategies in retail banking industry in Malaysia", "(3rd IBBC2008-global changes: corporate responsibility)", 15 Dec 2008
    23 Nek Kamal bin Yeop Yunus, "Determinant Factors of Behaviour Among Lecturers in Efective Teaching", "(International Journal of Business and Management and Management Invention)", 2013
    24 Nek Kamal bin Yeop Yunus, "Determining mediating effect on customer satisfaction in relationship between service quality and training intention", "(Iinternational conference on management)", 2017-11-22
    25 NEK KAMAL YEOP YUNUS, "Distributive Justice And The Effect Of Benefit Types On Job Performance Within Federal Glc In Sarawak, Malaysia", "(International Business Education Journal)", 2009
    26 Nek Kamal Yeop Yunus, "Distributive justice and the effect of benefit types on job performance within federal GLC in Sarawak, Malaysia", "(International Business Education Journal, 2(1),p28-40, )", 2009
    27 Nek Kamal bin Yeop Yunus, "Do Malaysian Firms Possess Global Management Standard?", "(International Business Education Journal)", 2009
    28 Nek Kamal Yeop Yunus, "Do Malaysian firms possess global management standard?", "(International Business Education Journal 2(1), p16-27, (2009))", 2009
    29 Nek Kamal Yeop Yunus, "Economic literacy amongst school teachers in Perak Malaysia", "(Journal of information management and business review)", 2010
    30 Nek Kamal Yeop Yunus, Abdul Jumaat Mahajar Salomawati, "Effectiveness of school audit in Perak", "(IBEJ)", 2011
    31 Nek Kamal Yeop Yunus, "Employee Oriented Recovery Strategies and Customer Satisfaction in educational Support Services", "(Prosiding 20th international Symposium on Human resources strategies for sustainable competitiveness)", 2-4 December 2004
    32 Nek Kamal bin Yeop Yunus, "Empowerment, Internal Service Quality, Perceived Inequality and Their Relationship to Power Motivation: An Empirical Study at Public Sector University", "(Accelerating Global Knowledge Sharing)", 2013
    33 Nek Kamal Yeop Yunus, "Empowerment, motivation and service quality amongst the polytechnics students", "(Persidangan antarabangsa 2nd International Management Education Conference(IMEC2010))", 6 Oct 2010
    34 Nek Kamal bin Yeop Yunus, "Entrepreneurship Orientation, Marketing Orientation, Learning Organization and Firm Performance of Bumiputera Entrepreneurs in Perak", "(3rd International Conference on Education and Information Management potential for Business Innovation (ICEIM-13))", 15/06/2013
    35 Nek Kamal bin Yeop Yunus, "Factors Determining Employee Turnover for Small and Medium Industries (SMI) from the Perspective of Organizational Behaviour in State of Perak", "(The 3rd International Management Education Conference 2013 (iMEC 2013))", 27/11/2013
    36 Nek Kamal Yeop Yunus, "Factors influencing parents choosing schools for their children in Perak", "(Poster presentation)", 27/07/2006
    37 Nek Kamal Yeop Yunus, "Factors influencing parents choosing schools for their children in Perak", "(Prosiding antarabangsa (IMEC2007))", 22-24 June 2007
    38 Nek Kamal bin Yeop Yunus, "Faktor Menentukan Pusing Ganti Pekerja Industri Kecil Sederhana (IKS) Dari Prespektif Gelagat Organisasi Di Negeri Perak", "(NULL)", 2012-05-02
    39 Nek Kamal bin Yeop Yunus, "Financial Management Efficiency Among University Students in Malaysia", "(NULL)", 2012-05-15
    40 Nek Kamal Yeop Yunus, "Firm's resources, capability and competitive advantage in enhancing bumiputera SME's performance in Malaysia", "(Prosiding seminar sehari penyelidikan FPE2010)", 18/12/2010
    41 Nek Kamal Yeop Yunus, "Gelagat pembelian di atas talian dalam kalangan pengguna di daerah Klang Selangor", "(Malim Book of reading siri 2)", 2011
    42 Nek Kamal Yeop Yunus, "Halangan, peluang, dan penglibatan ibubapa dalam aktiviti perkembangan akademik di sekolah Batang Padang", "(Prosiding seminar sehari penyelidikan FPE2010)", 18/12/2010
    43 Nek Kamal Yeop Yunus, "Hubungan antara francaisi-francaisor dengan prestasi perniagaan francais dikalangan usahawan bumiputra di Kuala Trengganu", "(Buku Prosiding)", 29 Nov 2006
    44 Nek Kamal Yeop Yunus, "Human Resources Issues in Company Mission Statement", "(Prosiding 20 th Symposium on Human resources strategies for ustainable competitiveness.)", 2-4 Dec 2004
    45 Nek Kamal Yeop Yunus, "Human capital and organizational performance in Malaysians Polytechnics-A preliminary finding", "(Academy of Taiwan Business Management Review, 5(2), p30-40)", August 2009
    46 Nek Kamal Yeop Yunus, "Human capital and organizational performance: a study of Malaysian polytechnics lecturers", "(3rd IBBC 2008 )", 15 Dec2008
    47 Nek Kamal Yeop Yunus, "Imbasan permintaan sumber manusia dan prestasi organisasi syarikat yang tersenarai di Bursa Kuala Lumpur ", "(Prosiding Persidangan Antarabangsa Pulau Pinang(IMEC2007))", 22-24 June 2007
    48 Nek Kamal Yeop Yunus, "Imbasan permintaan terhadap sumber manusia dan prestasi syarikat berorientasi pemasaran di Malaysia", "(Prosiding Persidangan Antarabangsa UIBMC2007)", 16-18 Dec 2007
    49 Nek Kamal bin Yeop Yunus, "Impact Of Social Networking Websites On Generation Y: Emperical Findings From Selengor, Malaysia", "(Indian Journal Of Commerce & Management Studies)", 2012
    50 Nek Kamal bin Yeop Yunus, "Impact Of Social Networking Websites On Generation Y: Emperical Findings From Selengor, Malaysia", "(Indian Journal Of Commerce & Management Studies)", 2012
    51 Nek Kamal Yeop Yunus, "Impact of work family conflict among doctors in Malaysia", "(Labuan Journal of management studies)", 2011
    52 Nek Kamal bin Yeop Yunus, "Impak Imbasan Persekitaran Perancangan Sumber Manusia Terhadap Prestasi Organisasi", "(KORPUS Fakulti Pengurusan dan Ekonomi)", 2012
    53 Nek Kamal bin Yeop Yunus, "Impak Imbasan Persekitaran Perancangan Sumber Manusia Terhadap Prestasi Organisasi", "(NULL)", 2012-01-01
    54 Nek Kamal bin Yeop Yunus, "Impak imbasan Perspektif Perancangan Sumber Manusia Terhadap Prestasi Organisasi", "(KORPUS Fakulti Pengurusan dan Ekonomi)", 2012
    55 Nek Kamal bin Yeop Yunus, "Inclination Towards Entrepreneurship Among Higher Education Students", "(International Business Education Journal)", 2012
    56 Nek Kamal bin Yeop Yunus, "Inovasi Dalam Pendidikan: Peranan Guru dari Perspektif Pelajar", "(KORPUS Fakulti Pengurusan dan Ekonomi)", 2012
    57 Nek Kamal bin Yeop Yunus, "Inovasi dalam Pendidikan: Peranan Guru dari Perspektif Pelajar", "(NULL)", 2012-01-01
    58 Nek Kamal bin Yeop Yunus, "Interaction Betwee Occupational Stress and Emotional Intelligence As Antecedent Of Personal Outcomes", "(International Business Education Journal)", 2012
    59 Nek Kamal bin Yeop Yunus, "Islamic Banking in Malaysia: Service Recovery Strategies and Customer Retentation Among Muslim Consumers", "(4th Global Islamic Marketing Conference, Istanbul)", 29/05/2013
    60 Nek Kamal bin Yeop Yunus, "Issues and Problems of Marketing of Tourism Product at The Royal Town of kuala Kangsar, Perak", "(Perspektif - A Social Sciences & Humanities Journal)", 2013
    61 Nek Kamal Yeop Yunus, "Justice oriented recovery strategies and customer retention in retail banking industry in Malaysia", "(International Review of Business Research Papers,5(5),p212-228,)", Sept 2009
    62 Nek Kamal bin Yeop Yunus, "KORELASI ANTARA RELIGIOSITI, KEHEMATAN DAN KETERBUKAAN DALAM KALANGAN PELAJAR MELAYU DI INSTITUSI PENGAJIAN TINGGI. ", "(3rd Asia Pacific Conference on Educational Management and Leadership (APCEMaL 2017))", 2017-08-01
    63 Nek Kamal bin Yeop Yunus, "Kajian Pendapatan - Perbelanjaan Pekebun Kecil Kelapa di Negeri Perak", "(The 3rd International Management Education Coference 2013 (iMEC 2013))", 27/11/2013
    64 Nek Kamal bin Yeop Yunus, "Kajian Transformasi Politeknik Malaysia", "(NULL)", 2012-08-02
    65 Nek Kamal bin Yeop Yunus, "Kedai Rakyat 1 Malaysia : Campuran Peruncitan, Kualiti Perkhidmatan dan Kepuasan Pelanggan Mengikut Teori Groonroos", "(NULL)", 2012-10-01
    66 Nek Kamal bin Yeop Yunus, "Kedai Rakyat Satu Malaysia: Strategi Campuran Peruncitan, Kualiti Perkhidmatan dan Kepuasan Pelanggan", "(NULL)", 2013-10-01
    67 Nek Kamal bin Yeop Yunus, "Kekal Tradisi Balik Kampung Sambut Raya Ziarah Menziarahi Perkukuh Hubungan Sesama Ummah", "(NULL)", 2012-08-24
    68 Nek Kamal Yeop Yunus, "Kemiskinan di negeri Sabah:hubungannya dengan pertumbuhan KDNK dan populasi", "(Malim Book of reading siri 2)", 2011
    69 Nek Kamal Yeop Yunus, "Kenangan dibumi ambia", "(Newspaper Berita Harian Ruangan Kembara Dunia)", 21/08/2011
    70 Nek Kamal Yeop Yunus, "Keperluan latihan guru sejarah di daerah perak tengah", "(Prosiding Persidangan antarabangsa kedua UPI-UPSI, Bandung)", 10 Ogos 2006
    71 Nek Kamal bin Yeop Yunus, "Kepimpinan Transformasi, Kesediaan Untuk Berubah dan Kreativiti di Institusi Pengajian Tinggi Awam", "(NULL)", 2012-12-26
    72 Nek Kamal Yeop Yunus, "Kepuasan Pelanggan Terhadap Perkhidmatan Penyelenggaraan Kereta", "(Prosiding The Second National Confrences on Transportation Management: Issues and Challenges)", 2003
    73 Nek Kamal Yeop Yunus, "Kesediaan Pelajar Melayu Terhadap Tempat Kerja Berdasarkan Faktor Personaliti", "(Prosiding Persidangan Antarabangsa Pengajian Melayu (Jilid 1))", 8-15 Oktober 2002
    74 Nek Kamal bin Yeop Yunus, "Kesediaan Politeknik dinaiktaraf menjadi Universiti: Kajian Kes Politeknik Ungku Omar Ipoh", "(Asia Pacific Conference on Educational Management and Leadership 2014)", 24/11/2014
    75 Nek Kamal bin Yeop Yunus, "Kesejahteraan Sekolah dan Motivasi Pelajar di Sekolah-sekolah Berasrama Penuh di Negeri Perak", "(KORPUS Fakulti Pengurusan dan Ekonomi)", 2013
    76 Nek Kamal Yeop Yunus, "Kesejahteraan sekolah and pencapaian akademik pelajar MRSM di Malaysia", "(Persidangan antarabangsa International management Education Conference (IMEC2010))", 06/10/2010
    77 Nek Kamal Yeop Yunus, "Kesejahteraan sekolah dan pengaruh terhadap pencapaian akademik pelajar SMK di Perak DR", "(Seminar penyelidikan pendidikan guru peringkat kebangsaan 2009, Heritage Hotel Ipoh)", 11-11-2009
    78 Nek Kamal Yeop Yunus, "Kesetiaan pelanggan", "(Dewan Ekonomi DBP)", Febriari 2004
    79 Nek Kamal bin Yeop Yunus, "Knowledge Entrepreneur Exploring the Model in Malaysian Organizational Context", "(Journal of Contemporary Issues and Thought)", 2014
    80 Nek Kamal bin Yeop Yunus, "Knowledge Entrepreneur Exploring the Model in Malaysian Organizational Context", "(Journal of Contemporary Issues and Thought)", 2014
    81 Nek Kamal Yeop Yunus, "Kualiti Kesedaran dan penerimaan perkhidmatan perbankan elektronik dikalangan kakitangan akademik politeknik Malaysia", "(Prosiding Persidangan Antarabangsa (IMEC2007))", 22-24 June 2007
    82 Nek Kamal Yeop Yunus, "Kualiti Perkhidmatan: Pemulihan dan Jaminan Perkhidmatan", "(Dewan Ekonomi)", Mei 2003
    83 Nek Kamal bin Yeop Yunus, "LECTURERS EFFECTIVENESS AND STUDENT PERFORMANCE IN TWO POLYTECHNICS IN PERAK MALAYSIA", "(THE 13TH MALAYSIA INDONESIA INTERNATIONAL CONFERENCE ON ECONOMICS, MANAGEMENT AND ACCOUNTIG)", 18/10/2012
    84 Nek Kamal Yeop Yunus, "Lawatan Industri Pelajar Pemasaran", "(Prosiding Seminar Kejuruteraan, teknologi dan sains sosial 2010)", 20/10/2010
    85 Nek Kamal Yeop Yunus, "Lawatan Industri Program Pemasaran di Politeknik Sultan Azlan Shah Perak", "(Persidangan kejuruteraan, teknologi dan sains sosial Zon Tengah PUO 20-21 Oct 2010)", 20 Oct 2010
    86 Nek Kamal Yeop Yunus, "Literasi Ekonomi dalam kalangan guru-guru sekolah di Perak", "(Prosiding persidangan antarabangsa kedua International Management Education Conference (IMEC2010))", 6 Okt 2010
    87 Nek Kamal bin Yeop Yunus, "Managing absorptive capacity to enhance the influence of TQM practices on product performance", "(International Journal of Economic Research)", 2017
    88 Nek Kamal bin Yeop Yunus, "Measuring Service Quality: An Alternative Conceptual Model for Training Organization", "(Asia Pacific Conference on Educational Management and Leadership 2014)", 24/11/2014
    89 Nek Kamal Yeop Yunus, "Mediating effect of same gender in the relationship between mentoring program and individual careers", "(Asian Academy of Aplied Business International Conference Manila, 17-18 Dec 2009)", 18-12-2009
    90 Nek Kamal bin Yeop Yunus, "Mempertingkatkan Sosio-Ekonomi Pekebun- Pekebun Kecil Kelapa Di Daerah Hilir Perak Dan Perak Tengah", "(NULL)", 2012-12-27
    91 Nek Kamal Yeop Yunus, "Mengapa firma gagal memuaskan pelanggan", "(Dewan Ekonomi)", June 2003
    92 Nek Kamal Yeop Yunus, "Menguruskan pengekalan pelanggan", "(Dimensi edisi 1)", 2009
    93 Nek Kamal Yeop Yunus, "Motivation, empowerment, service quality and polytechnic students' level of satisfaction in Malaysia", "(International Journal of Business and Social Science)", October 2010
    94 Nek Kamal bin Yeop Yunus, "Organization Commitment Of Public Primary School Senior Head Teachers", "(International Journal Of Economics Business And Management Studies)", 2012
    95 Nek Kamal bin Yeop Yunus, "Organization Commitment Of Public Primary School Senior Head Teachers", "(International Journal Of Economics Business And Management Studies)", 2012
    96 Nek Kamal bin Yeop Yunus, "Pemasaran Dan Kepenggunaan Tempat Untuk Pembangunan Pelancongan Di Kuala Kangsar, Perak", "(NULL)", 2012-05-02
    97 Nek Kamal b Yeop Yunus, "Penantian adalah satu penyeksaan", "(Dewan Ekonomi)", 2004
    98 Nek Kamal bin Yeop Yunus, "Pengaruh Budaya Sekolah Terhadap Strategi Pembelajaran,Efikasi Kendiri dan Pencapaian Akademik Pelajar Tingkatan 4 Di Perak", "(Seminar Sehari Penyelidikan FPE)", 23/03/2013
    99 Nek Kamal Yeop Yunus, "Pengaruh hubungan sosial di sekolah terhadap tingkah laku akademik pelajar", "(Prosiding Seminar sehari penyelidikan FPE2010)", 18/12/2010
    100 Nek Kamal bin Yeop Yunus, "Pengurusan Konflik dan Hubungannya dengan Personaliti Guru-Guru di Negeri Perak", "(KORPUS 2015)", 2015
    101 Nek Kamal bin Yeop Yunus, "Pengurusan keselamatan sekolah sekolah menengah di daerah Kinta, Perak", "(APCEMAL)", 2017-08-01
    102 Nek Kamal bin Yeop Yunus, "Pengurusan keselamatan sekolah sekolah menengah di daerah Kinta, Perak", "(APCEMAL)", 2017-08-01
    103 Nek Kamal bin Yeop Yunus, "Pengurusan keselamatan sekolah sekolah menengah di daerah Kinta, Perak", "(APCEMAL)", 2017-08-01
    104 Nek Kamal Yeop Yunus, "Perkaitan kesejahteraan sekolah terhadap tingkahlaku akademik pelajar sekolah berasrama penuh di Malaysia", "(Persidangan Psikologi Kebangsaan UMS2010)", 28 Oct 2010
    105 Nek Kamal bin Yeop Yunus, "Pernyataan Misi dan Impaknya Terhadap Prestasi Organisasi Dalam Sektor Perladangan di Malaysia", "(The 3rd International Management Education Conference (iMEC) 2013)", 27/11/2013
    106 Nek Kamal Yeop Yunus, "Personality di tempat kerja", "(Dewan Ekonomi)", 2002
    107 Nek Kamal bin Yeop Yunus, "Power Motivation, Burnout of Teachers and Its Relationship with Student Satisfaction: An Empirical Study at Public Sector University", "(International Journal of Independent Research and Studies)", 2013
    108 Nek Kamal Yeop Yunus, "Principals supervison in secondary schools in perak", "(Asian journal of business and management studies)", 2011
    109 Nek Kamal Yeop Yunus, "Quality, awareness and acceptance of e-banking services among the Malaysian Polytechnic lecturers in Malaysia", "(Prosiding Persidangan antarabangsa Penyelidikan di West Visayas University, Phillippines)", 27 Feb 2008
    110 Nek Kamal Yeop Yunus, "Relationship between occupational stress and job satisfaction: An empirical study in Malaysia ", "(Romanian Economics Journal 7(4),p3-29,)", March 2009
    111 Nek Kamal bin Yeop Yunus, "Retailing Mix, Service Quality and Moslems' Customer Satisfaction: Dirasah Halah Dukkan Malizia Wahidah", "(GIMAAC5 5th Global Islamic Marketing Conference)", 22/04/2014
    112 Nek Kamal bin Yeop Yunus, "SERVQUAL Model, Evaluation of Service Quality, and Customer Satisfaction Towards Training Intention", "(ASIA International Multidisciplinary Conference (AIMC-2017))", 2017-05-01
    113 Nek Kamal Yeop Yunus, "Sabah negeri termiskin: pendapatan KDNK mempengaruhi pendapatan perkapita penduduk ", "(Malim book of reading)", 2011
    114 Nek Kamal bin Yeop Yunus, "Semangat niaga ramadhan wajar teruskan sepanjang tahun", "(null)", 2017-06-13
    115 Nek Kamal bin Yeop Yunus, "Servequal model evaluation of service qualitycustomer satisfaction towards training intention", "(Asian International Multidisciplinary conference)", 2017-05-01
    116 Nek Kamal bin Yeop Yunus, "Servequal model evaluation of service qualitycustomer satisfaction towards training intention", "(Asian International Multidisciplinary conference)", 2017-05-01
    117 NEK KAMAL YEOP YUNUS, "Service Quality Dimension, Perceive Value And Customer Satisfaction:Abc Relationship Model Testing", "(International Business Education Journal)", 2009
    118 Nek Kamal Yeop Yunus, "Service Recovery strategies and customer retention in retail banking industry in Malaysia", "(3rd International Business Research Conference, Monash University, Melbourne)", Nov, 2007
    119 Nek Kamal Bin Yeop Yunus, "Service Recovery strategies and customer retention in retail banking industry in Malaysia", "(Prosiding Persidangan Antarabangsa)", 20-22 November 2006
    120 Nek Kamal Yeop Yunus, "Service quality and efficiency in primary schools: An empirical research using DEA", "(Prosiding Persidangan Antarabangsa)", 07/08/2006
    121 Nek Kamal Yeop Yunus, "Service quality and efficiency in primary schools: An empirical study using data envelopment analysis", "(Proceedings of National conference on educational management and strenghtening the primary schools (CD) Seremban)", 12 Feb 2006
    122 Nek Kamal bin Yeop Yunus, "Service quality and organizational culture towards application of Bestarinet in Northern Malaysia", "(9th Intrenational Conference on education and new learning technologies 2017)", 2017-07-03
    123 Nek Kamal bin Yeop Yunus, "Service quality and organizational culture towards application of Bestarinet in Northern Malaysia", "(9th Intrenational Conference on education and new learning technologies 2017)", 2017-07-03
    124 Nek Kamal bin Yeop Yunus, "Service quality and organizational culture towards application of Bestarinet in Northern Malaysia", "(9th Intrenational Conference on education and new learning technologies 2017)", 2017-07-03
    125 Nek Kamal Yeop Yunus, "Service quality dimension, perceive value and customer satisfaction:ABC relationship model testing", "(International Business education Journal,2(1),p66-78)", 2009
    126 Nek Kamal Yeop Yunus, "Service quality dimensions, perceive value and customer satisfaction:ABC relationship model testing ", "(Prosiding International Conference on teaching and learning in higher education 2009)", 23-25/11/2009
    127 Nek Kamal Yeop Yunus, "Service quality in boarding schools in Perak", "(Poster presentation)", 27 july 2006
    128 Nek Kamal Yeop Yunus, "Service recovery strategies and customer retention in higher learning institutions in Malaysia", "(Prosiding Konferensi Antarabangsa Bersama UPI-UPSI kedua UPI Bandung)", August 2006
    129 Nek Kamal Yeop Yunus, "Service recovery strategies and customer retention in higher learning organisation in Malaysia", "(Persidangan antarabangsa UPI-UPSI Bandung)", 7 Augustus 2006
    130 Nek Kamal Yeop Yunus, "Service recovery strategies and customer retention in hotels and restaurants in Malaysia", "(Journal of technology and operations management.1(2),p27-41)", Dec 2006
    131 Nek Kamal Yeop Yunus, "Service recovery strategies and customer retention in service organisations in Malaysia", "(Prosiding antarabangsa International Management Education Conference in Penang)", 24-26 June 2007
    132 Nek Kamal Yeop Yunus, "Service recovery strategy and customer satisfaction in higher edducation in Malaysia:moderated hierarchical regression approach", "(Asian Academy of Applied Business International Conference, Manila 17-18 Dec 2009)", 18 Dec 2009
    133 Nek Kamal bin Yeop Yunus, "Social Enterprising Values Among Women Entrepreneurs", "(Persidangan Antarabangsa Keusahawanan Sosial 2014)", 07/11/2014
    134 Nek Kamal bin Yeop Yunus, "Socialization Related Learning Among New Staff In Malaysian Secondary Schools", "(World Applied Sciences Journal)", 2011
    135 Nek Kamal bin Yeop Yunus, "Status Ekonomi Pekebun Kecil Kelapa di Perak", "(Management Research Journal)", 2014
    136 Nek Kamal bin Yeop Yunus, "Stimulating Factors on Women Entrepreneurial Intention", "(Business Management Dynamics)", 2012
    137 Nek Kamal bin Yeop Yunus, "Stimulating Factors on Women Entrepreneurial Intention", "(Business Management Dynamics)", 2012
    138 Nek Kamal Yeop Yunus, "Stock price movement: Does change in energy price matter?", "(Asian Academy of Applied Business International Conference, Manila, 17-18 Dec 2009)", 18 -12-2009
    139 Nek Kamal Yeop Yunus, "Strategi pemasaran dan prestasi perniagaan usahawan wanita dalam industri makanan di Teluk Intan Perak.", "(Prosiding Seminar keusahawanan kebangsaan IKS2007 di Sutera Harbour Kota Kinabalu)", 4-5 dec 2007
    140 Nek Kamal Yeop Yunus, "Student Recovery Satisfaction in Higher learning Institution.", "(Proceeding of the International Business Conference, New Delhi)", 11-13 Mac 2005
    141 Nek Kamal Yeop Yunus, "Tanggungjawab mengekalkan pelanggan", "(Dewan Ekonomi DBP)", Januari 2004
    142 Nek Kamal bin Yeop Yunus, "Teachers' Burnout and Its Relationship to Empowerment, Internal Service Quality and Perceived Inequality in Public Sector University", "(Acta de Gerencia Ciencia)", 2013
    143 Nek Kamal bin Yeop Yunus, "The Effect of Emotional Intelligence and Job Stress on the Teaching Effectiveness among Malaysian Polytechic Lecturers", "(International Journal of Science: Basic Applied Research (IJSBAR))", 2014
    144 Nek Kamal bin Yeop Yunus, "The Effect of Emotional Intelligence and Job Stress on the Teaching Effectiveness among Malaysian Polytechic Lecturers", "(International Journal of Science: Basic Applied Research (IJSBAR))", 2014
    145 Nek Kamal bin Yeop Yunus, "The Effect of Mentor's Communication Styles on Mentees' Academic Performance", "(International Conference on Teaching and Leadership 2014)", 26/05/2014
    146 Nek Kamal Yeop Yunus, "The Effectiveness of the school's internal auditors in Perak", "(International Business Education Journal)", 2011
    147 Nek Kamal bin Yeop Yunus, "The Effects of Food Promotion on Young Malay Children Food Preferences: a Case Study", "(Management Research Journal)", 2013
    148 Nek Kamal bin Yeop Yunus, "The Impact Of School's Resource Center On Teaching And Learning Process", "(Information Management And Business Review)", 2011
    149 Nek Kamal bin Yeop Yunus, "The Impact of Economic Literacy on Organizational Performance", "(Journal of Contemporary Issues and Thought)", 2012
    150 Nek Kamal bin Yeop Yunus, "The Impact of Economic Literacy on Organizational Performance", "(Journal of Contemporary Issues and Thought)", 2012
    151 Nek Kamal bin Yeop Yunus, "The Narratives of Islamic Entrepreneurship : Evidence from Muslim Women Entrepreneurs in Malaysia", "(6th Global Islamic Marketing Conference)", 06/05/2015
    152 Nek Kamal bin Yeop Yunus, "The Preparedness Of SME's For Making Malaysia The Global Halal Hub", "(International Conference On Education and Information Management Potential For Business Innovation (ICEIM-2012))", 15/06/2012
    153 Nek Kamal bin Yeop Yunus, "The Preparedness of SMEs for Making Malaysia The Global Halal Hub", "(International Conference on Education and Information Management Potential for Business Innovation (ICEIM-2012))", 15/06/2013
    154 NEK KAMAL YEOP YUNUS, "The Quality Assurance Of Teaching And Learning In The Faculty Of Business & Economics In Universiti Pendidikan Sultan Idris", "(International Business Education Journal)", 2009
    155 Nek Kamal bin Yeop Yunus, "The Relationship Between Internal Satisfaction And External Satisfaction Amongst Hotel Customer In Malaysia", "(International Journal Of Economics Business And Management Studies)", 2012
    156 Nek Kamal bin Yeop Yunus, "The Relationship Between Internal Satisfaction And External Satisfaction Amongst Hotel Customer In Malaysia", "(International Journal Of Economics Business And Management Studies)", 2012
    157 Nek Kamal bin Yeop Yunus, "The Relationship Using High Technology and The Success of Entrepreneurs in Malaysia", "(4th International Conference on Education and Information Management)", 21/12/2013
    158 Nek Kamal bin Yeop Yunus, "The Role of Comminication Openness in Performance Appraisal System in Enhancing Appraisees' Job Satisfaction", "(Malaysia-Indonesia International Conference on Economic, Management and Accounting (MICEMA 2014))", 10/11/2014