Staff Profile
Profile
Name Dr. Ahmad Zainal Abidin bin Abd Razak
Position Pensyarah Kanan
Faculty/Centre Fakulti Pengurusan dan Ekonomi - Jabatan Pengurusan Perniagaan dan Keusahawanan
Telephone No. 015-48797510
Email ahmad.zainal@fpe.upsi.edu.my
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Staff Qualification
Qualification
  • Doktor Falsafah (Ph.D) - Pentadbiran Perniagaan (DBA) ( - ) Universiti Sains Malaysia(2009)

  • Ijazah Sarjana - Pengurusan Perniagaan (Pengurusan Perniagaan) Ohio University USA(1997)

  • Ijazah Sarjana Muda Pentadbiran Perniagaan - Pengurusan Operasi (Pengurusan Operasi) Universiti Teknologi Mara (UiTM)(1996)

  • Diploma In Banking Studies - Pengurusan Bank (Pengurusan Bank) Universiti Teknologi Mara (UiTM)(1990)

  • Staff Specification
    Field Of Specialization Pengurusan Perniagaan
    Staff Interest
    Research Interest Pengurusan Sumber Manusia Pengurusan Strategi Gelagat Organisasi Pengurusan Operasi Pemasaran

    *Note : All information listed below are based on recent 5 years.

    Staff Affiliation
    Professional Affiliation
    Role Project Organisation Date
    AHLI / MEMBER - Asian Academy of Management 2010 to 2012
    AHLI / MEMBER - Malaysian Quality Assurance 2010 to 2013

    Staff Research
    Recent Research
    No Research Title
    1 Higher Educatioan Expansion and Returns to Education in Malaysia : The Effects of Required, Surplus and Deficit Schooling
    2 Kesan Pengorganisasian Keusahawanan Sosial Terhadap Pembentukan Ciri Kesosialan, Inovatif dan Berorientasikan Pasaran dalam Kalangan Pelajar Universiti Awam Malaysia
    3 Keusahawanan Sosial dan Altruisme dalam kalangan Pelajar Universiti Awam di Malaysia
    4 Pengurusan Bakat di UPSI: Mendepani Cabaran Membangun Staf Berprestasi Tinggi Menjelang 2020
    5 Penyelidikan (Pemasaran)
    6 Service Recovery Strategies, Marketing Orientation and Customer Retention in Karachi Universities in Pakistan
    7 Strategi Pengintegrasian Nilai Akhlak Dan Keusahawanan Dalam Kalangan Pelaajr Ipta (Perak) Bagi Menyokong Lonjakan 1 PPPM (PT)
    8 The Moderating Effect of Social Support Between Work Family Conflict and Health, Stress, Burnout and Job Performance of Working Students in UPSI

    Recent Publication
    Book
    No Recent Book
    Performance
    No Recent Performance
    Others
    No Publication Title
    1 Ahmad Zainal Abidin bin Abd Razak, " Influence of Attitude and Subjective Norms towards Customers Intention to Commit Motor Insurance Fraud. ", "(5th Global Conference on Business and Social Sciences, 2017)", 2017-05-04
    2 Ahmad Zainal Abidin bin Abd Razak, " Influence of Attitude and Subjective Norms towards Customers Intention to Commit Motor Insurance Fraud. ", "(5th Global Conference on Business and Social Sciences, 2017)", 2017-05-04
    3 Ahmad Zainal Abidin bin Abd Razak, " Influence of Attitude and Subjective Norms towards Customers Intention to Commit Motor Insurance Fraud. ", "(5th Global Conference on Business and Social Sciences, 2017)", 2017-05-04
    4 Ahmad Zainal Abidin bin Abd Razak, "Aliran Baharu E-Pemasaran Buku Ilmiah Berteraskan Teknikal", "(Persidangan Keusahwanan Teknologi Kreatif 2013 Anugerah Raja Zarith Sofiah Peringkat Kebangsaan)", 27/04/2013
    5 Dr. Ahmad Zainal Abidin B Abd Razak, "Analyzing the Payment Behavior and the Basic Characteristics of Credit Card Holders", "(International Management Education Conference 2010- ISBN No: 978-983-2063-34-6)", 6th October,2010
    6 Ahmad Zainal Abidin bin Abd Razak, "Awareness of the Matrade Export Assistance Programs on Malaysian SMEs", "(American International Journal of Contemporary Research)", 2014
    7 Ahmad Zainal Abidin binti Abd Razak, "Business Opportunities and Managerial Skills in Enchancing the Involvement of Entrepreneurship in Malaysia", "(British Journal of Arts and Social Science)", 2013
    8 Ahmad Zainal Abidin bin Abd Razak, "Customer Retention: Atonement Oriented Recovery Strategies in the Retail Banking Industry in Malaysia", "(Management Research Journal)", 2017
    9 Ahmad Zainal Abidin bin Abd Razak, "E-Marketing: Distrubtion of Book by University Publishers", "(Journal Of Human Capital Development)", 2013
    10 Ahmad Zainal Abidin bin Abd Razak, "Effect of Vacational Teacher Job Performance as a Results of Work Family Conflict", "(International??Conference?? ASCENT 2017 )", 2017-11-23
    11 Ahmad Zainal Abidin bin Abd Razak, "Examining Teachers Intention to Committing Automobile Insurance Fraud Using Theory of Reasoned Action", "(2017??2nd??Recent??Research??in??Social??Sciences??International??Conference?? (SOCSIC)?? )", 2017-09-05
    12 Ahmad Zainal Abidin bin Abd Razak, "Family Issues and Work-Family Conflict among Medical Officers in Malaysian Public Hospitals", "(International Journal of Business and Social Science)", 2010
    13 Dr. Ahmad Zainal Abidin bin Abd Razak, "Family Issues and Work-Family Conflict among Medical Officers in Malaysian Public Hospitals", "(International Journal of Business and Social Science (IJBSS))", 1st October,2010
    14 Ahmad Zainal Abidin bin Abd Razak, "Family issuess and work-family conflict among medical officers in Malaysian public hospitals", "(International Journal of Business and Social Science)", 2012
    15 Ahmad Zainal Abidin bin Abd Razak, "Family issuess and work-family conflict among medical officers in Malaysian public hospitals", "(International Journal of Business and Social Science)", 2010
    16 Ahmad Zainal Abidin bin Abd Razak, "Family issuess and work-family conflict among medical officers in Malaysian public hospitals", "(International Journal of Business and Social Science)", 2012
    17 Ahmad Zainal Abidin bin Abd Razak, "Gender And Communication Issues In The Malaysian Public Universities", "(World Applied Sciences Journal 12 (Special Issue On Creating A Knowledge Based Society))", 2011
    18 Ahmad Zainal Abidin Bin Abd Razak, "Gender and Communication Issues in the Malaysian Public Universities", "(World Applied Sciences Journal 12 (Special Issue on Creating a Knowledge Based Society))", 2011
    19 Ahmad Zainal Abidin bin Abd Razak, "Hubungan Antara Budaya Organisasi & Displin Kerja Terhadap Kepuasan Kerja Pegawai Sekolah Menengah Atas", "(The 4th International Conference Educational Management, Administration and Leadership)", 04/07/2012
    20 Ahmad Zainal Abidin bin Abd Razak, "Islamic Banking in Malaysia: Service Recovery Strategies and Customer Retentation Among Muslim Consumers", "(4th Global Islamic Marketing Conference, Istanbul)", 29/05/2013
    21 Ahmad Zainal Abidin bin Abdul Razak, "Issues and Problems of Marketing of Tourism Product at The Royal Town of kuala Kangsar, Perak", "(Perspektif - A Social Sciences & Humanities Journal)", 2013
    22 Ahmad Zainal Abidin bin Abdul Razak, "Kajian Pendapatan - Perbelanjaan Pekebun Kecil Kelapa di Negeri Perak", "(The 3rd International Management Education Coference 2013 (iMEC 2013))", 27/11/2013
    23 Ahmad Zainal Abidin bin Abd Razak, "Kajian Transformasi Politeknik Malaysia", "(NULL)", 2012-08-02
    24 Ahmad Zainal Abidin bin Abd Razak, "Kesediaan Politeknik dinaiktaraf menjadi Universiti: Kajian Kes Politeknik Ungku Omar Ipoh", "(Asia Pacific Conference on Educational Management and Leadership 2014)", 24/11/2014
    25 Ahmad Zainal Abidin bin Abd Razak, "Kompetensi Komunikasi dalam Kalangan Pelajar ENACTUS dan bukan ENACTUS di Universiti Awam Malaysia", "(Journal of Humanities, Language, Culture and Business (HLCB))", 2017
    26 Ahmad Zainal Abidin bin Abdul Razak, "Managerial Skills in Enhancing The Involvement of Entrepreneurship in Malaysia", "(2nd International Seminar on Entrepreneurship and Business)", 15/12/2013
    27 Ahmad Zainal Abidin bin Abd Razak, "Measuring Service Quality: An Alternative Conceptual Model for Training Organization", "(Asia Pacific Conference on Educational Management and Leadership 2014)", 24/11/2014
    28 Ahmad Zainal Abidin bin Abd Razak, "Mempertingkatkan Sosio-Ekonomi Pekebun- Pekebun Kecil Kelapa Di Daerah Hilir Perak Dan Perak Tengah", "(NULL)", 2012-12-27
    29 Ahmad Zainal Abidin bin Abd Razak, "Modul Pengantar Pengurusan", "(NULL)", 2012-06-01
    30 Ahmad Zainal Abidin B Abd Razak, "Motivation, Empowerment, Service Quality and Polytechnic Students' Level of Satisfaction in Malaysia", "(International Management Education Conference 2010- ISBN No: 978-983-2063-34-6)", 6th October, 2010
    31 Dr. Ahmad Zainal Abidin B Abd Razak, "Motivation, Empowerment, Service Quality and Polytechnic Students’ Level of Satisfaction in Malaysia", "(International Journal of Business and Social Science (IJBSS))", 1st October, 2010
    32 Ahmad Zainal Abidin bin Abd Razak, "Pemasaran Dan Kepenggunaan Tempat Untuk Pembangunan Pelancongan Di Kuala Kangsar, Perak", "(NULL)", 2012-05-02
    33 Ahmad Zainal Abidin bin Abd Razak, "Penerapan e-pemasaran Buku Terbitan Penerbit Universiti MTUN: Satu Kajian Keberkesanan", "(International Conference on Active Learning 2012)", 18/09/2012
    34 Ahmad Zainal Abidin bin Abd Razak, "SERVQUAL Model, Evaluation of Service Quality, and Customer Satisfaction Towards Training Intention", "(ASIA International Multidisciplinary Conference (AIMC-2017))", 2017-05-01
    35 Ahmad Zainal Abidin bin Abd Razak, "Scholarly Publishing: The Dilemma and Recommended Solution Utilizing e-Marketing Model".", "(International Business Management)", 2016
    36 Ahmad Zainal Abidin bin Abd Razak, "Status Ekonomi Pekebun Kecil Kelapa di Perak", "(Management Research Journal)", 2014
    37 Ahmad Zainal Abidin bin Abd Razak, "Strategi E-Pemasaran Di Dalam Transformasi Pemasaran Penerbitan Buku", "(Journal Of Human Capital Development)", 2011
    38 Ahmad Zainal Abidin B Abd Razak, "Strategi E-Pemasaran di dalam Transformasi Pemasaran Penerbitan Buku", "(Journal of Human Capital Development)", Januari - Jun 2011
    39 Ahmad Zainal Abidin B Abd Razak, "Supervisor and Spouse Support Impact on Work-Family Conflict: A study on Malaysian Doctors", "(Eurasia Business and Economics Society 2010 Conference - ISBN: 978-605-61069-0-3)", 26/05/2010
    40 Ahmad Zainal Abidin B Abd Razak, "THE IMPACT OF WORK OVERLOAD AND JOB INVOLVEMENT ON WORK-FAMILY CONFLICT AMONG MALAYSIAN DOCTORS", "(Labuan e-Journal of Muamalat and Society)", 2011
    41 Ahmad Zainal Abidin bin Abd Razak, "Tahap Pengetahuan dalam Kalangan Pengunjung Kolam Air Panas sebagai Kaedah Rawatan Alternatif", "(KORPUS 2015)", 2015
    42 Ahmad Zainal Abidin bin Abd Razak, "Teachers Job Performance and Job Satisfaction: Its Relationship with Work Family Conflict", "(Seminar Sehari Penyelidikan Fakulti Pengurusan dan Ekonomi)", 23/03/2013
    43 Ahmad Zainal Abidin B Abd Razak, "Teachers Job Performance: Results of Family and Work Interference Influence", "(Asia Pacific Conference On Educational Management And Leadership (APCEMaL) 2011 )", 29th November 2011
    44 Ahmad Zainal Abidin bin Abd Razak, "The Impact Of School's Resource Center On Teaching And Learning Process", "(Information Management And Business Review)", 2011
    45 Ahmad Zainal Abidin B Abd Razak, "The Impact of School’s Resource Center on Teaching and Learning Process ", "(Information Management and Business Review (IMBR))", 1st July, 2011
    46 Ahmad Zainal Abidin Bin Abd Razak , "The Impact of Work Overload and Job Involvement on Work-Family Conflict Among Malaysian Doctors", "(8th Asian Academy of Management Conference, AAMC 2009)", 18th December,2009
    47 Dr. Ahmad Zainal Abidin B Abd Razak, "The Implication of Work Overload and Parental Demand on Work-Family Conflict", "(International Management Education Conference 2010- ISBN No: 978-983-2063-34-6)", 6 October,2010
    48 Ahmad Zainal Abidin bin Abd Razak, "Transformational Leadership Practices Among Academic Adminstrators at a Public University in Malaysia", "( International Business Education Journal)", 2017
    49 Ahmad Zainal Abidin bin Abd Razak, "Transformational Leadership Practices among Academic Administrators at a Public University in Malaysia", "(5th Global Conference on Business and Social Sciences, 2017)", 2017-05-04
    50 Ahmad Zainal Abidin bin Abd Razak, "Trend Kedatangan Pelancongan Dan Implikasi Terhadap Strategi Pemasaran Di Bandar Diraja Kuala Kangsar,Perak", "(Jurnal Geografi)", 2013
    51 Ahmad Zainal Abidin B Abd Razak, "Work Family Conflict Among Medical Officers at Malaysian Public Hospitals", "(International Business Education Journal)", 2010
    52 Ahmad Zainal Abidin bin Abd Razak, "jsUsage of E-Marketing in the Scholarly Publishing Sector in an Emerging Economy and its Relationship to Profitability", "(International Journal of Science Commerce and Humanities)", 2014

    Recent Supervision
    PhD
    No Supervision
    1 Ifu Ahmadu Andenyang, , SUPERVISOR, (The Mediating Effect of Customer Satisfaction in the Relationship between Service Quality and Customer Training Intention at the Aministrative Training Institution of Nigeria), 24-09-2012 until 10-04-2018, (COMPLETED)
    2 Ruziah Binti Ali, , SUPERVISOR, (Hubungan Dasar dan Amalan Penerbitan serta e-Pemasaran Terhadap Prestasi Pekerja dan Keuntungan Organisasi bagi Penerbitan Ilmiah di Universiti Awam), 14-12-2010 until 14-03-2017, (COMPLETED)
    Master
    No Supervision
    1 Thiaran A/L Gandiappan, (Mod C), SUPERVISOR, (Hubungan Antara Stres Dengan Prestasi Kerja Dalam Kalangan Guru Di SJKT Tapah, SJKT Bharath dan SJKT Ladang Tiong Wah Di Daerah Batang Padang Perak), 18-01-2016 until 01-08-2017, (COMPLETED)
    2 Ahmad Syahmi Bin Juwaini, (Mod C), SUPERVISOR, (Kecenderungan Mahasiswa Jurusan Teknikal UNIKL Cawangan Kuala Lumpur Menceberui Bidang Teknopreneur), 14-11-2014 until 01-08-2017, (COMPLETED)
    3 Normadihah Binti Mohamad Nor, (Mod C), SUPERVISOR, (Keberkesanan Penggunaan Sistem Pengurusan Maklumat Atas Talian (IMSO) Ke Atas Beban Guru), 01-01-2012 until 02-08-2016, (COMPLETED)
    4 Rajeswaran S/O Raja Sagaran, (Mod C), SUPERVISOR, (Faktor-Faktor Kepuasan Kerja Yang Mempengaruhi Komitmen Organisasi Dalam Kalangan Guru Sekolah Tamil Daerah Kinta Selatan), 14-11-2014 until 02-08-2016, (COMPLETED)
    5 Kong Chak Wan, (Mod C), SUPERVISOR, (Kepimpinan Distributif Guru Besar dan Kepuasan Kerja Guru di Sekolah Rendah Negeri Sembilan), 23-06-2016 until 13-02-2018, (COMPLETED)
    6 Rathika A/P Chelebom, (Mod C), SUPERVISOR, (Persepsi Guru Terhadap Hubungan di Antara Galakan Penglibatan Ibu Bapa dengan Kehadiran Pelajar Ke Sekolah), 18-01-2016 until 14-02-2017, (COMPLETED)
    7 Wan Markhairulnizah Binti Haji Wan Ahmad, (Mod C), SUPERVISOR, (pengurusan pendidikan), 01-01-2012 until 18-08-2015, (COMPLETED)
    8 Muniroh Binti Ali, (Mod C), SUPERVISOR, (Pengurusan Perniagaan), 08-10-2012 until 22-07-2014, (COMPLETED)

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